Refund and Claim Policy:

"spikeautoparts operates as a premier intermediary, partnering with over 4000 esteemed junkyards nationwide. Our dedicated quality assurance team, coupled with expert visits to these junkyards, ensures meticulous selection and testing of parts to meet your exact specifications. This comprehensive process reflects our commitment to delivering only the finest automotive components.

We offer nationwide shipping to cater to customers across the United States. With distribution hubs strategically located throughout the country, we prioritize swift delivery to expedite your vehicle's repair process. In the event of stock unavailability, back orders, or special requests, rest assured, we'll promptly notify you via email, providing an estimated time of arrival.

Enhanced Shipping Policy:

• For freight parts, we recommend providing a business name and address. In the absence of a business address, kindly furnish a nearby Walmart parking address to facilitate seamless doorstep delivery.
• Upon order placement, expect 5-7 working days for tracking ID generation. Delivery timelines vary based on product dimensions and distance, typically spanning 10-12 working days.
• Should an incorrect shipping address be provided, the responsibility shifts to the customer once the part is dispatched. Subsequently, any charges for reshipment due to address errors will be borne by the customer. In case of order cancellation, a partial refund will be issued, deducting 25% of the paid amount.
• Regrettably, we do not offer refunds for returned body parts, exterior components, or electronic parts.
• All state fees and transportation costs are the customer's responsibility. Additional charges incurred during delivery must be settled by the customer."